My Los Rios email account is conflicting with an outside email account I use.

This could be a browser related. When using Outlook365 online be sure you log out before trying to access the next account.

You may need to clear your browser.  You can also use a different browser for each mailbox.  Note: Your screens could look slightly different depending on your machine and/or browser versions.

CLEARING GOOGLE CHROME
Click on the settings icon and click “Settings”.
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Scroll to the bottom of the page and click “Show advanced settings…”
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Scroll down and, under Privacy, click “Clear browsing data…”
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Select “the beginning of time” and click “Clear browsing data”.
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Close browser, open new browser and try again.

CLEARING MOZILLA FIREFOX
Click on the settings icon and then “History” or click “History” and then “Clear Recent History…”
firefox
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Or
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Select “Everything” and click “Clear Now”.
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Close browser, open new browser and try again..

CLEARING MICROSOFT INTERNET EXPLORER
Click “Tools” and then click “Delete browsing history…”
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Click “Delete”.
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Close browser, open new browser and try again.

OR you can use shortcut keys <Ctrl> <Shift> <Delete> to get to browsing data/history.
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